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Frequently Asked Questions:

How does the process work:

The order process begins through an authorized Eagle Carports, Inc. dealer, either a local dealer near you or directly through a dealer on our experienced team. The dealer will help you discover the right metal building for your needs, whether it’s one of our standard options or you need a customized option.
Once the order is placed, a down payment is collected, and the order is submitted. Our order processing department will double check any customization needs and price verification and reach out to you confirming the order and discussing any site preparation needs. After this, the order will reach the scheduling department for a final order verification and set up your unit delivery and installation times. We don’t provide a specific arrival time due to possible traffic or weather conditions that could delay our crew, but you will receive a window of time to expect our installation team.
When the order is completely finalized, it is sent to our nearest manufacturing facility where our team builds the paneling and frame and gathers the necessary materials for your metal building or carport to be delivered by a sub-contractor who will install it at your lot.

What is the delivery and installation process?

Our scheduling department will discuss payment upon delivery and any additional fees you may accrue due to an unprepared lot or one that is not level. Our installation sub-contractors drive a truck pulling a 30-36 foot trailer, which means maneuvering into small, narrow, or steep driveways may not be possible.
The installation crew will confirm the order with you, then get work installing it. Depending on the steel structure, installation takes between one hour to two days.
Please have the payment ready prior to the crew arriving. We accept money orders and cashier’s checks made out to Eagle Carports, Inc., along with Visa, MasterCard, Discover, and American Express.

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